1. Who we are
Rental Confirmation LLC is a car rental provider based in Sheridan, Wyoming, United States. You can reach us by phone at (551) 362-8471 or by email at [email protected]. Our registered address is 1309 Coffeen Ave, Ste 1200, Sheridan, WY 82801.
2. Information we collect
When you call us to book a rental, we may collect:
- Your full name, phone number, and email address.
- Driver's license number and, where required, passport details.
- Pickup and drop-off locations, dates, and times.
- Vehicle preferences and any optional extras requested.
- Payment card details, collected at the time of vehicle pickup.
When you visit this website, we (and the third-party services listed below) may automatically collect:
- Device and browser information (browser type, operating system, screen size, language).
- Approximate location based on IP address (country, state, and city-level).
- Pages viewed, referral source, time on page, and interactions such as clicks on the “Call” button.
- Cookies, local storage entries, and advertising identifiers set by this site and by third-party tools such as Google Analytics and Google Ads.
3. How we use your information
We use the information we collect to:
- Process and manage your rental reservation.
- Verify driver eligibility and comply with applicable rental laws.
- Contact you about your booking, vehicle pickup, or service updates.
- Process payments and handle any disputes or claims.
- Measure how visitors find and use this website, including the performance of our advertising campaigns.
- Detect and prevent fraud, misuse, and security incidents.
- Improve our services, website, and customer support.
4. Cookies, analytics & advertising
This website uses cookies and similar technologies (such as pixels, tags, and local storage) for analytics, site functionality, and advertising measurement. Specifically, we may use:
- Google Analytics — to understand how visitors use this site (pages viewed, time on page, traffic sources) so we can improve our content and user experience.
- Google Ads & conversion tracking— to measure the effectiveness of our advertising campaigns on Google and partner networks, including tracking clicks on the “Call” button as conversion events.
- Google Ads remarketing — to show relevant ads to people who have previously visited this site, across the Google Display Network and partner sites, where permitted by applicable law.
- Strictly necessary cookies — to remember your cookie notice preference and keep the website functioning correctly.
You can control cookies through your browser settings and opt out of personalized Google advertising at adssettings.google.com. You can also opt out of Google Analytics via the Google Analytics opt-out browser add-on. Disabling cookies will not affect your ability to call us and book a rental by phone.
5. How we share your information
We do not sell your personal information. We share limited data only with trusted service providers who help us operate our business, for example:
- Payment processors and card terminal providers (used in person at pickup).
- Insurance providers and roadside assistance partners, strictly for the purpose of delivering your rental.
- Hosting, email, communications, and customer support tools that we use to run the business.
- Analytics and advertising platforms (including Google Analytics and Google Ads) to measure website performance and ad effectiveness.
- Law enforcement, regulators, or courts when required by law or to protect our rights, property, or the safety of our customers.
6. How long we keep your data
We keep personal information only as long as necessary to fulfill the purposes described in this Policy and to comply with legal, accounting, or reporting obligations. Booking records and payment information are typically retained for the period required by tax and rental regulations in Wyoming.
7. Security
We take reasonable steps to protect the personal information we collect, including limiting access to authorized staff, using secure payment terminals at pickup, and reviewing our data-handling practices regularly. No system is completely secure, but we work to safeguard your information.
8. Your rights
Depending on your state or country of residence (including California under the CCPA/CPRA and other applicable US state privacy laws), you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your information.
- Object to or restrict certain uses of your information.
- Opt out of targeted advertising or data sharing.
To exercise any of these rights, call us at (551) 362-8471 or email [email protected]. We may need to verify your identity before responding.
9. Children's privacy
This website and our rental services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will take steps to delete it.
10. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or customer feedback. The most current version is always available on this page, with the “Last updated” date at the top.
11. Contact us
Questions about this Privacy Policy or your data? Our team is available at (551) 362-8471 or [email protected].